Cancellation Policy
When an order is still in Ordered or Processing status (usually within the first 24 hours or less):
We can change:
- Product Size
- Product Variant
- Shipping Address
We cannot change:
- Different product
- Increase/decrease the quantity of a product
An order cannot be canceled if it's already in processing status or shipped.
An order can usually be canceled within 24 hours of purchase, but it is not guaranteed. If an order can be canceled, you will see a "Cancel Order" button available.
If you do not see the "Cancel Order" button, your order is already being processed. Please note the warehouse works as quickly as possible to get you your items, so the grace period is brief.
If your order is not able to be canceled, you may initiate a return for any unwanted items within 5 business days of receiving your package.